Introduction
Running a dealership today isn’t just about selling cars—it’s about staying compliant. With the Federal Trade Commission (FTC) and state laws constantly evolving, dealerships must ensure that every part of their operation, including outsourced partners like BDCs (Business Development Centers), follow the rules. Otherwise, they could be hit with hefty fines, lawsuits, or even business shutdowns.
So, how do you verify your BDC partner is playing by the rules? Let’s dive into it.
Understanding FTC Automotive Sales Compliance
What Is the FTC?
The Federal Trade Commission (FTC) is a government agency tasked with protecting consumers and promoting competition. When it comes to dealerships, the FTC monitors advertising practices, data handling, credit disclosures, and more.
Key FTC Rules for Dealerships
Truth in Lending Act (TILA)
Requires clear and truthful financing disclosures.
Gramm-Leach-Bliley Act (GLBA)
Focuses on protecting consumer financial information.
Safeguards